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What We Live By About Us Zappos.com

As Zappos continues to transform and scale, we want to ensure the four C’s remain top of mind in our day-to-day business operations. This means offering shoppers more clothing styles and variety, reimagining ways to exceed customer expectations, protecting and growing our company culture, and serving communities near and far.…

Zappos Company Culture About Zappos Insights

The Zappos Culture. Zappos Insights, a company started by Zappos.com in 2009, was created simply to help share the Zappos Culture with the world. Yep, that means YOU! We are humbled by the attention Zappos has received and all the questions we get about our unique culture, customer service approach and business.…

Zappos Culture: A Corporate Culture Success Story

It was Zappos, the online shoe and clothing retailer whose corporate culture has made it a great place to work.   I talked to CEO, Tony Hsieh, about the principles that drive his culture. The big lesson was that everyone — from receptionists to call center operators — represents the company brand.…

Company Culture Training Zappos Culture Camp

Your culture is your brand! The Zappos Insights Culture Camp is a three day training at the Zappos Campus in Downtown Las Vegas. Whether you are a CEO of a multi-national business, HR Guru, Customer Service Champion, Culture Chief, or Business Leader looking to strengthen your company culture, Culture Camp covers: Importance of Defining Values…

About Us Zappos.com Zappos.com

At Zappos.com, our purpose is simple: to live and deliver WOW. Twenty years ago, we began as a small online retailer that only sold shoes. Today, we still sell shoes — as well as clothing, handbags, accessories, and more. That "more" is providing the very best customer service, customer experience, and company culture.…

Tony Hsieh, Zappos, and the Art of Great Company Culture

Once you understand him, you’ll understand why Zappos operates the way it does. This blog post will be primarily about Hsieh, his philosophy of company culture, and his recommendations to other entrepreneurs. A Quick Introduction to Tony Hsieh, CEO and Advocate of Company Culture “Our number one priority is company culture.…