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Support - Quality management Samsung Semiconductor ...

Samsung semiconductor (“Samsung”) has continuously enhanced the quality management system to achieve the best quality in all products and services. Samsung’s quality policy statement: “We deliver, on the basis of an efficient quality system, the best products and services which conform to our customer requirements and expectations.”…

Quality Management Lessons Learned - Galaxy Note 7 Recall

The latter often leads to product quality issues and substantial recovery costs. The recall and ceased production of the Galaxy Note 7 is a back end quality cost that Samsung is forced to absorb. This points to what quality experts already know. Lack of quality management, or not getting it right the first time, can cause the following tangible ...…

Samsung Engineering

The resulting project score is monitored to allow our team to continuously improve client satisfaction. Upon completion of the project, the client is asked to submit final feedback in the form of a written report, the conclusions of which are incorporated into Samsung Engineering’s company-wide quality management practices.…

A Look At Our Process - Samsung Newsroom

During Samsung Galaxy Note7 recall, our company took a series of unprecedented steps. Our goal was two-fold: First, we committed to learning exactly what went wrong, through a process of investigation and analysis. Second, we dedicated ourselves to putting in place a state-of-the-art safety and quality-assurance process, designed to prevent similar incidents from happening in the future.…