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The Illuminating Company - FirstEnergy

The Illuminating Company serves more than 700,000 customers in northeast Ohio. How can we help you today? Link to Like us on Facebook. Like us on Facebook. News, storm info, tips & more. Link to Hang up, don't pay up. Hang up, don't pay up. Can you identify a scam? Link to Get your bill online.…

Contact Center - FirstEnergy

Phone. We have enhanced customers' self-service experience by enabling them to respond to the IVR in their own words for assistance. Our Natural Language Interactive Voice Response System (NL/IVR) is available 24 hours, seven days a week and enables customers to easily interact with the IVR.Click here for some common requests.…